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- Category: Chapter 8: Mediation Club
- Peer-Mediation (German Edition)
If possible, an introductory workshop for teaching staff should be offered by external multipliers. In a next step the students and their parents will be informed. A good way to present the program is a visit to the mediation club in classes in order to explain the concept themselves. So the younger students get to know the peer mediators in person. Some mediation clubs include short role plays in their presentation. Point out the chances and opportunities the program has.
The implementation of a peer mediation program takes time and is sometimes accompanied by phases of standstill. A central aspect of a successful implementation process of peer mediation is the embedding of mediation as one approach to a concept of conflict culture in a school which also implies preventive measures teaching of social skills, awareness raising units as described in chapter 6 , intervening measures, cyber bullying intervention: No Blame Approach, chapter 7 and curative means, e.
A well thought through introduction of a conflict culture in schools will lead to a significant improvement of the school climate. The principle, teachers and if possible representatives of parents should discuss the introduction of these measures of nonviolent conflict resolution as part of the school profile. The following planning describes a mediation training of 30 hours organised in 10 units for schools. Depending on the facilitation possibilities and venues, the training can also be held in 4 days e.
In these units, you will have a start and ending session which takes time and you will have less of this if you have whole day — workshops for instance.
Feel free to organise breaks and energizers when it is needed according to the group and the exercise. The timing is calculated for a group of 10 to 16 participants in order to give you an orientation. Participants will view conflicts from different perspectives and will compare their personal attitudes with those of the other group members.
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The aim is to realize that conflicts are two faceted: they are disliked and might cause fear but on the other hand they offer a potential for development. The facilitators ask the students to split up in groups of three and discuss the different perceptions of conflict.
The next step will be to find common answers and note them on the paper. Afterwards the groups exchange their results in the plenary. Evaluation procedure : The facilitators will underline the two faceted characters of conflicts. These are three aspects of conflicts we all dislike:. How do the participants handle conflicts?
Is a direct confrontation preferred or other strategies e. There are five different personal types which are symbolized by animal metaphors:. Being strong and self- confident the tiger puts things on the table, attacks rather than withdraws. His attitude can be challenging or even frightening to others.
She will hide in her mousehole until the storm is over. The conflict strategy is to avoid or flee. Owl- Reconciliation An owl is able to turn her head completely thus seeing everything and valuing all parties in a conflict. She tries to build bridges, to encourage conversation and find compromises. The trainers ask the participants to choose an animal which reflects their own patterns, not to a hundred percent but as the main characteristic. Form working groups according to the animal identification.
Ask the participants to brainstorm advantages and disadvantages of the specific conflict type. The working groups meet for appr. Evaluation procedure : Participants will be encouraged to discuss whether there is an optimal strategy how to deal with conflicts and will discover that each behavior pattern offers chances but has also traps.
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The position of the owl is representative of an attitude which tries to see both sides of a conflict. Friedrich Glasl defines nine stages of conflict escalation to describe the dynamics of escalation. A central task within the framework of constructively dealing with conflicts is to compare signs of escalation in conflict with the various stages of de-escalation and find answers and potential for action at all stages, in order to limit violence or prevent it altogether and achieve cooperation and solutions for negotiation. This exercise aims at pointing out the advantages of a process which tries to understand the motivation of parties in a conflict.
Normally we are thinking in categories of win-lose, either-or or come up with a typical compromise. But sometimes there is a solution beyond these possibilities: a win-win solution. Unfortunately, there is only one orange left and the shops are closed. Their mother hears their shouting, opens the door and asks her daughters what is going on. Both girls insist on wanting the whole fruit. What can be done? The facilitators invite the participants to brainstorm different solutions and note them on a flipchart.
Possibly options 1 — 4 will be mentioned, the facilitators add option 5 in order to exemplify a win — win solution. Option 5: The mother asks why her daughters want the orange and finds out that girl A wants to eat the fruit, girl B wants to bake a cake and needs the skin. Evaluation procedure: The facilitators ask the participants why option 5 is different than the other possibilities. What has the mother done instead of coming up with a spontaneous reaction?
Peer-Mediation (German Edition) - AbeBooks:
They point out the advantage of looking behind a position in order to identify the needs of the parties. As mediators, you offer your help and assistance to other students to moderate a talk between two conflicting parties.
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Conflicts arise wherever people come together. We cannot avoid conflicts — but we can treat our conflict partners with respect and solve our conflicts without violence.
People experience the same conflict very differently — everyone has their own version of the truth. No one is to blame for the conflict. We have a common problem and we will look for a common solution. The best solution is not always a compromise. Sometimes it is possible to resolve a conflict in such a way that both or all conflict parties are satisfied.
Category: Chapter 8: Mediation Club
By answering the questionnaire the participants think about skills a mediator should have in order to build up trust and reliability. It is a low threshold activity, easy to conduct. After the exchange in pairs, the facilitators start a wrap up in the plenary, asking for controversial assessments and discussing them. The participants will be asked to judge how familiar they feel with the mindset of a mediator: e.
The activity is one step to lay down the attitude of a mediator. Participants experience actively and passively what it means to be a good listener by slipping into the roles of the talking person, the listening person and the observer. The facilitators ask the participants to form groups of three and to sit in the shape of a triangle.
There will be three rounds with changing roles A, B and C. Person A will talk about a topic raised by the trainers e. Time duration: approximately 3 minutes.
What was well done, what can be improved? Evaluation procedure : The subgroups get together in the plenary again and share their experiences and findings.
Peer-Mediation (German Edition)
One trainer summarizes key findings: What are elements of good, active listening? Distribute the worksheet Active listening and explain the three levels of summarizing. The peer mediators welcome the students, ask them to sit down and introduce themselves. Observers of a mediation role play take notes of the process and contribute constructive feedback during the reflection phase.
Observers concentrate on:. Thirdly, the observers give feedback. After the evaluation the trainer asks the participants to let go of the role, e. The group collects difficult situations during the role play on a flipchart and discusses possible alternatives.
Who begins? Sometimes it makes sense to ask the less active person to begin, in some cases when the parties cannot agree who can talk first to throw a coin. The parties take turns explaining their viewpoints and issues The parties have the chance to describe their points of view and are supported by the mediators by using the following skills:. Repeat, summarize and ask Active listening The mediators repeat the crucial points and summarize what has been said.
Can you please explain … again? Am I right or did I misunderstand? Mediators pay attention that the rules are adhered to Mediators have to insist that the rules of communication are respected, e. Another option is to work with a yellow and a red card similar to the rules of a soccer game. Emphasize what the parties have in common and where they differ Summarize their interests and feelings in order to clarify similarities and differences. Imagine situations in a peer mediation in which a student makes the following statements.
Each statement stands on its own — there is no connection between situations. Try out each scene for a moment to get a feeling for the situation.